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Treating New Employees Like New Clients

new employees

We all understand the value and benefits of a positive employee experience, particularly in those heady first days of recruitment and new hire onboarding. But how many companies are guilty of setting and forgetting the employee experience once they enter the system? The candidate may have a wonderful recruitment experience, building a relationship with the […]

The Essential Skills All Recruiters and Salespeople Need

Recruiters and Salespeople

Recruiters and salespeople have much in common. First off, unfair, negative stereotypes exist for both roles: Salespeople are brassy and aggressive! They’re always trying to sell people stuff they don’t need! Recruiters are pushy! They don’t care about the candidate’s/opportunities’ suitability so long as they make a placement! While these stereotypes are far removed from […]

How HR Can Support Sales Training

sales training

How Can HR Departments Support Sales Training? We know that great sales training has many benefits: number one, it can help sales pros close more deals. But it can also boost the performance of sales support staff, it can improve sales team morale and employee retention, it can act as an added non-monetary benefit and […]

Four Tips to Grow Your Small Business

Managing a small business is tougher than handling a large one. The main reason behind this fact is that in a small business, each business operation is managed by a single hand whereas responsibilities and tasks are delegated to individuals in big organizations. A small business owner has to take tough decisions at every step […]

Three Human Capital Trends of 2018

human capital trends

A small business is only as good as the people it employees and the community it impacts. And because of that, business owners have a responsibility to value both their own employees as well as society around them.  According to Deloitte, 2018 is the year of “social enterprise,” and corporate responsibility to employees is emerging […]

Norma Kraay – Getting Ready to Lead an Office of Millennnials and Gen Z

young sales pros

In this HRchat episode, I spoke with Norma Kraay, Deloitte Canada’s Managing Partner of Talent and Chief Talent Officer. Norma is a seasoned business professional who has been with the firm for over 20 years. Listen as we discuss how companies can ensure readiness for a Millennial-Centennial mix in the office.   More About Norma […]

David Hoffeld – Putting More Science into Sales

In the July 2018 #SalesProChat episode, I spoke with David Hoffeld, CEO and chief sales trainer at the Hoffeld Group. David outlined some pretty powerful ways to put more science into one’s sales strategy. David has pioneered a sales approach based on neuroscience, social psychology and behavioral economics that radically increases sales. He’s also the […]